TERMS & CONDITIONS

Last updated: 1 September 2026

Welcome to GLANO. These Terms & Conditions govern your use of glano.ie and purchases made through our online store.

By using our Website or placing an order, you agree to these Terms & Conditions.

1. About Us

The Website is operated by:

Glano Sunglasses Limited
Unit 2, 2 Bridge Street
Athlone, Westmeath
N37 V8N7
Ireland

Company registration number: 823148
Email: hello@glano.ie

GLANO and GLANO SUNGLASSES are the trading brand of Glano Sunglasses Limited.

2. Our Products

We sell premium sunglasses and eyewear through our online store.

We aim to ensure that all product descriptions, photographs, colours, measurements and other information displayed on the Website are accurate.

However, slight differences may occur due to:

Screen and device settings
Product photography
Manufacturer updates
Individual product variations

Where a product includes accessories such as a case, cleaning cloth or packaging, these may vary depending on the specific brand and model.

3. Product Authenticity

Glano is committed to offering genuine branded eyewear sourced through legitimate and reputable commercial supply channels.

We do not knowingly sell counterfeit, replica or imitation products.

Products may arrive with manufacturer packaging and accessories where these are supplied with the particular model.

4. Prices

All prices displayed on our Website are shown in euro (€) unless otherwise stated.

As an Irish VAT-registered business, applicable VAT is included or otherwise displayed in accordance with applicable Irish and EU requirements.

We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted.

5. Availability

Products are subject to availability.

If an item becomes unavailable after you place an order, we will contact you and, where appropriate, offer:

A suitable alternative;
A later fulfilment date; or
A full refund.

6. Placing an Order

When you place an order through the Website, you are making an offer to purchase the selected products.

After placing an order, you should receive an order confirmation by email.

An order is accepted when we confirm that the order has been accepted for fulfilment or dispatched.

We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including suspected fraud, significant pricing errors or stock availability issues.

If we cancel an order after payment has been taken, the relevant payment will be refunded.

7. Payment

We accept the payment methods displayed at checkout.

Payments are processed using secure third-party payment providers.

We do not normally have access to your complete payment card details.

8. Delivery

We currently offer delivery within the Republic of Ireland, subject to the delivery options displayed at checkout.

Delivery charges and estimated delivery times will be displayed during the ordering process where applicable.

Once an order has been dispatched, you may receive tracking information where tracking is available.

Delivery times are estimates and may be affected by circumstances outside our reasonable control.

Please ensure that your delivery address is accurate before completing your order.

9. International Delivery

Where international delivery is offered, delivery charges, estimated delivery times and any applicable additional charges will be displayed at checkout where possible.

Customers outside Ireland may be responsible for customs duties, import taxes or other charges imposed by the destination country.

10. Right to Cancel

If you are a consumer purchasing online, you generally have a 14-day right to cancel an eligible distance contract under applicable Irish and EU consumer protection law.

The cancellation period generally begins when you receive the goods.

If you exercise your statutory cancellation right, you must notify us within the applicable cancellation period.

After notifying us, goods should be returned within the applicable statutory timeframe.

We will process refunds in accordance with applicable consumer law.

Certain statutory exceptions may apply to the right to cancel.

Nothing in these Terms & Conditions is intended to limit any mandatory consumer rights you have under Irish or EU law.

11. Returns

For information about returning products, please see our Returns & Refunds Policy.

Products returned under a statutory cancellation right may be handled as permitted by applicable law.

You may be responsible for the direct cost of returning goods where permitted by law and where you have been properly informed of this before purchase.

Faulty, damaged or incorrectly supplied products may be subject to additional statutory rights.

12. Faulty or Damaged Products

If you receive a product that is faulty, damaged or not as described, please contact us as soon as reasonably possible at:

hello@glano.ie

Please provide your order number and, where appropriate, photographs showing the issue.

Your statutory consumer rights remain unaffected.

13. Promotions and Discount Codes

From time to time, we may offer promotional codes, discounts or special offers.

Unless otherwise stated:

Promotional codes cannot be exchanged for cash.
Only one promotional code may be used per order.
Promotions may be subject to specific terms.
We may withdraw or amend promotions where permitted by law.

Any specific promotional terms displayed at the time of the offer will apply.

14. Website Use

You agree not to misuse the Website or attempt to:

Gain unauthorised access to the Website or its systems
Introduce malicious software
Interfere with Website security
Use the Website for fraudulent purposes
Copy or reproduce Website content without permission

We reserve the right to restrict access where necessary to protect our Website, customers or business.

15. Intellectual Property

Unless otherwise stated, the content of the Website, including:

GLANO branding
Logos
Product photography
Website design
Text
Graphics
Images

is owned by or licensed to Glano Sunglasses Limited or the relevant rights holder.

You may not reproduce, distribute, modify or commercially exploit our content without prior written permission.

Brand names, logos and trademarks displayed on the Website belong to their respective owners.

16. Website Information

We make reasonable efforts to keep the information on our Website accurate and up to date.

However, we do not guarantee that the Website will always be:

Available without interruption
Free from errors
Completely accurate or current
Free from technical issues

We may update, modify or temporarily suspend parts of the Website when necessary.

17. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

We are not responsible for losses caused by circumstances outside our reasonable control, including certain delivery delays, internet failures, third-party service interruptions or other events beyond our reasonable control.

Nothing in these Terms & Conditions affects your statutory consumer rights.

18. Privacy

We process personal information in accordance with our Privacy Policy.

For information about cookies and similar technologies, please see our Cookie Policy.

19. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the content, availability, security or privacy practices of third-party websites.

You should review the relevant third party's terms and privacy policies before using their services.

20. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be published on this page, with the updated date shown at the top.

Changes will not affect rights that you have already acquired under an existing order.

21. Governing Law

These Terms & Conditions are governed by the laws of Ireland.

Where you are a consumer, nothing in this section removes any mandatory consumer protections or rights that apply to you under applicable law.

22. Contact Us

If you have questions about these Terms & Conditions, an order or any of our products, please contact: