Shipping policy

DELIVERY WITHIN IRELAND

We currently deliver throughout the Republic of Ireland.

Once your order has been processed and dispatched, you will receive a shipping confirmation with tracking information, where available.

Estimated delivery:

2-5 business working days

Delivery times are estimates and may vary during busy periods, weekends, public holidays or circumstances outside our control.

📦 CAREFULLY PACKAGED

Your eyewear deserves protection from the moment it leaves us until it reaches your door.

Every order is carefully packaged to help protect your sunglasses during transit.

Your Glano order may include:

Premium Glano packaging

Protective eyewear case

Cleaning cloth

Protective outer packaging

Brand packaging and accessories, where supplied with the product

We take care to ensure your order is securely packaged before dispatch.

🌍 INTERNATIONAL DELIVERY

As Glano grows, we plan to expand our delivery service to selected European and international destinations.

International delivery availability, costs and estimated delivery times will be displayed at checkout where applicable.

Customers receiving orders outside Ireland may be responsible for customs duties, import taxes or other charges imposed by the destination country.

📍 TRACK YOUR ORDER

Once your order has been dispatched, we will provide tracking information where the chosen delivery service offers tracking.

You can use this information to follow your order's journey to you.

If you believe your order has been delayed or the tracking information hasn't updated, please contact our customer service team.

⚠️ DELIVERY ISSUES

If your package arrives visibly damaged, please contact us as soon as possible.

We recommend keeping:

The original packaging

The eyewear case

Any damaged packaging

Photographs of the package and product

This may help us investigate the issue with the delivery provider and resolve the matter as quickly as possible.

IMPORTANT DELIVERY INFORMATION

Please ensure that your delivery address is complete and accurate when placing your order.

Glano cannot be responsible for delays caused by incorrect or incomplete delivery information supplied by the customer.

Delivery times are estimates and are not guaranteed unless specifically stated otherwise.